Damning indictment of Britain's frequently lousy health service

NHS patients face humiliating treatment

From the Telegraph:

"Hospitals are still failing to treat people with dignity and respect as complaints reveal patients left unwashed, in soiled bedding and in humiliating open-backed gowns, the Healthcare Commission has said.

A third of complaints about the NHS relate to dignity, respect and nutrition in hospitals, the commission's 2007 "state of healthcare" report found.

Mixed-sex wards are still a major problem, despite Labour's manifesto pledges in 1997 and 2001 to abolish them.

The report also said that one in five patients who wanted help with eating did not get it, and others complained that food or drink was placed out of reach.

Examples of complaints over dignity included a lack of regular baths or showers, gowns that failed to protect patients' modesty and curtains being opened while a patient is receiving intimate care.

The 136-page report also called for improvements in care for children, action on hospital superbugs, better service planning and promotion of patient safety.

The report said one in 10 hospitals in England did not meet standards on patient privacy and confidentiality.

Half of patients in mental health wards and almost three in five with learning disabilities were treated in mixed-sex accommodation.

A third of patients admitted to hospital as an emergency were sleeping in mixed-sex areas and 30 per cent of in-patients had to share bathroom or shower areas with the opposite sex."

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