Thousands of NHS operations cancelled because of blunders as complaints about standard of treatment rise
article in the Telegraph
"At least 57,000 surgeries were postponed for non-clinical reasons in 2007/08, many of them because of blunders – including a lack of beds.
Among the excuses for cancellation were a hospital running out of shavers to prepare patients for surgery, a surgeon disappearing following a fire alarm and a patient's interpreter failing to show up. In one case medics forgot about a patient who had been left in a side room awaiting surgery.
The number of cancellations – a 10 per cent increase on last year – comes as a damning report claims the NHS is failing in basic aspects of care and is not responding to complaints effectively."